Frequently Asked Questions
Everything you need to know about shopping with PPHH Store.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our fashion pieces come from various curated designers, we recommend comparing your body measurements to our specific charts for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout if you need your new outfit sooner.
Do you ship internationally?
Yes, PPHH Store ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my PPHH garments?
To ensure the longevity of your clothes, please follow the specific care instructions on the inner garment tag. Generally, we recommend washing on a cold cycle and air drying to preserve fabric quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.